FAQ
Provisioned Yealinks, Gigasets and Panasonic's use DNS-NAPTR/SRV to connect to the Kwebbl Platform. Some old(er) or non-standard DNS Servers do not sup...
Fri, 8 Nov, 2019 at 10:19 AM
Adding devices to Zero touch provisioning means that when a device is created on the Company panel, the Kwebbl system sends special link to the Yealink/Giga...
Thu, 27 Feb, 2020 at 4:01 PM
If you cannot add the device and an error message ‘MAC ID already in use’ is observed, this means the device’s mac address is already seized: the devic...
Fri, 8 Nov, 2019 at 10:21 AM
The majority of registration losses is caused by local network issues. To address the issue please first check the internet connection and firewall settings...
Thu, 28 Nov, 2019 at 3:13 PM
The green dots in the Devices tab indicate the device is registered at the DNS-SRV server while the yellow dots indicate the device is registered at the A-R...
Fri, 8 Nov, 2019 at 10:27 AM
Although each case with ‘yellow registration dots’ should be investigated individually, in general to investigate the cause why a device, which is configure...
Fri, 8 Nov, 2019 at 10:29 AM
When a Zero touch provisioned device is created on the Kwebbl panel, the system sends unique link to the Yealink redirection service. After factory reset th...
Fri, 29 Nov, 2019 at 10:21 AM
In firmware version 83, Yealink introduced the feature 'Warning Display' Yealink IP phone support displaying a warning icon in the status bar, an...
Tue, 3 Dec, 2019 at 2:53 PM