Vamos - Voice

Voice tip, tricks and troubleshooting

How to (de)activate Voicemail?
Voicemail settings for Vamos mobile are determined on the PBX, not on the mobile device/network. To turn on voicemail for Vamos mobile take the followin...
Fri, 30 Aug, 2019 at 9:26 AM
How to (de)activate Call Waiting?
Call Waiting allows the user to receive another incoming call while in an active call already. When enabled the calling party will not be redirected to Voic...
Fri, 30 Aug, 2019 at 10:48 AM
How to (de)active anonymous calls?
Do not use the Number recognition option on your mobile device! When the number recognition on the mobile device is turned off the user is not able to make ...
Fri, 30 Aug, 2019 at 10:49 AM
Outbound Caller ID is not showing the mobile number.
With Vamos, the mobile device is part of PBX. The number you are calling out with is therefore determined by the setting on the PBX.  To dial out with your...
Fri, 30 Aug, 2019 at 9:43 AM
Prefix is not shown on the Mobile device.
Since Mobile phones cannot handle two lines in the display for incoming calls, the Prefix setting in the dial plan does not show on a Mobile device.
Fri, 30 Aug, 2019 at 9:40 AM
Calling to Internal numbers
With Vamos you can also use your mobile phone to call your colleagues using a short internal numbers, such as 381. However, there you need to keep the follo...
Tue, 3 Sep, 2019 at 5:40 PM
Not able to make calls to specific internal numbers
Calling internal numbers has a number of restrictions, see the article Calling to Internal numbers. If the internal number that you cannot call does not fal...
Fri, 30 Aug, 2019 at 10:49 AM
Not able to make and receive calls
Since Vamos SIMs are connected to the PBX the nature of the issue can be caused by settings on the PBX next to Mobile device settings and Mobile network iss...
Fri, 30 Aug, 2019 at 4:01 PM
Not able to receive inbound calls, but able to make outbound calls.
Since the Mobile device still can receive incoming calls the issue is not related to Mobile network coverage or registrations. Settings on the PBX or Mobile...
Fri, 30 Aug, 2019 at 4:00 PM
Not able to make outbound calls, but able to receive incoming calls.
Since the Mobile device still can receive incoming calls the issue is not related to Mobile network coverage or registrations. Settings on the PBX or Mobile...
Fri, 30 Aug, 2019 at 4:00 PM